Return & Exchange Policy

At Twinkle Eye Retails, we are committed to providing you with the best shopping experience. We understand that sometimes you may need to exchange or return an item, and we aim to make this process as straightforward and convenient as possible.

Free Return & Exchange Policy:

We offer free returns and exchanges within 7 days of the date of delivery.

The product(s) must be in their original condition, unused, and unwashed, with all tags and labels intact.

Customers must ensure that the return or exchange request is initiated within 7 days from the date of receiving the parcel.

Exchanges will be processed only once.

Return Policy:

Returns must be delivered to us within 7 days from the date of receiving the parcel.

The product(s) must be in their original condition, unused, and unwashed, with all tags and labels intact.

Refunds will be processed through bank transfer.

Product Defects:

No exchange or refund will be applicable for any product defects after a period of 7 months from the date of delivery.

Sale and Offer Items:

Products purchased during a sale or any promotional offer are not eligible for return or exchange unless the product received is damaged.

In case of damaged products, we will offer an exchange. No refunds will be provided for sale or offer items.

For any return or exchange queries, please contact us at support@twinkleeye.in.

For any further assistance, feel free to reach out to our customer service team. We’re here to help!