Privacy Policy

Privacy Policy

At Twinkle Eye Retails (A UNIT OF TWINKLE EYE PRIVATE LIMITED), we value the trust you place in us. That’s why we adhere to the highest standards for secure transactions and customer information privacy. Please read the following statement to understand our information gathering and dissemination practices.

Note:

Our privacy policy is subject to change at any time without notice. To ensure you stay informed about updates, please review this policy periodically.

By visiting this website (www.twinkleeye.in), you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.

By using the website, you expressly consent to our collection, use, and disclosure of your personal information as per this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and Other Information

When you use our website, we collect and store personal information you provide from time to time. Our goal is to offer a safe, efficient, smooth, and customized shopping experience. This enables us to provide services and features tailored to your needs while enhancing security.

You may browse the website without revealing personal information. However, once you provide details, you are no longer anonymous to us. Where possible, we indicate required fields and optional ones. You always have the choice to withhold information by opting out of certain services or features.

We may automatically track certain data based on your interactions on our website. This data helps us analyze user demographics, interests, and behavior for research purposes and service improvements. It may include the referring URL, destination URL, browser information, and IP address.

Cookies

A “cookie” is a small file stored on your web browser that allows us to remember specific user details. We place both permanent and temporary cookies on your hard drive, which do not contain personally identifiable information.

We use cookies to analyze web page traffic, measure marketing effectiveness, and enhance security. Some website features are accessible only through cookies.

Cookies allow you to enter your password less frequently during a session. They also help us provide personalized content. Most cookies are “session cookies” and expire when you close your browser. You may disable cookies via browser settings, but this may affect website functionality.

Additionally, third-party cookies may appear on certain website pages. We do not control third-party cookie usage.

Addresses and Payment Information

When you transact with us, we collect billing addresses, payment details (credit/debit card numbers, expiration dates, or other payment methods), and relevant tracking information for transactions.

If you post messages, reviews, or communicate with us via email or other channels, we may retain this information for customer support, dispute resolution, and legal compliance.

Certain website sections require account registration. We use your contact details to send promotional offers based on past orders and preferences.

Use of Demographic/Profile Data/Your Information

We use personal data to deliver requested services. We may use your information for:

Resolving disputes

Troubleshooting problems

Enforcing safety and security

Collecting payments

Measuring consumer interest

Notifying you about new products, services, and offers

Detecting fraud or illegal activities

Customizing your experience

Your IP address helps diagnose server issues and manage website administration. We may conduct online surveys for feedback and service improvements.

Sharing of Personal Information

We may share your personal data with affiliated companies to:

Prevent identity theft and fraud

Correlate multiple accounts

Facilitate co-branded services (only if requested by you)

Personal data may be disclosed if legally required or in good faith compliance with legal processes. We may share data with law enforcement agencies, rights owners, or third parties to enforce our Terms of Use and Privacy Policy.

In the case of a business merger, acquisition, or restructuring, your data may be transferred to the new entity under the same privacy policy.

Links to Other Sites

Our website may contain links to external sites that collect personal information. www.twinkleeye.in is not responsible for third-party privacy practices.

Security Precautions

We implement stringent security measures to prevent unauthorized access, misuse, or alteration of your data. Whenever you access or modify account details, we use secure servers and encryption protocols.

Choice/Opt-Out

You may opt out of non-essential communications, including promotional and marketing-related messages. You can do so by clicking the ‘unsubscribe’ link in promotional emails.

Advertisements on www.twinkleeye.in

We use third-party advertising services that may collect information (excluding personally identifiable details) about your website visits to provide relevant ads.

Imposters & Fraud Prevention

Beware of fraudulent entities posing as Twinkle Eye Retails. Ensure the domain in your browser’s address bar reads www.twinkleeye.in before sharing any personal information. We are not responsible for data breaches caused by third-party impersonators.

Your Consent

By using our website and providing your information, you consent to its collection, use, and sharing as outlined in this Privacy Policy. We may update this policy periodically, with changes posted on this page to keep you informed.

For any concerns or questions, feel free to contact us at support@twinkleeye.in.